Terms of Use

These terms apply to the My Day with Pip app and its services, provided by Atharsoft Software Design - FZCO ("we"). By creating a family account you agree to them. If you do not agree, please do not use the app.

Last updated: 5 November 2026

Who can use the app

• The family account must be created by a parent or legal guardian who is at least 18 years old (or the age of majority where you live).
• Children use the app on a device the parent connects, inside the family account the parent controls.
• You are responsible for the family account, for keeping the password and the Grown-ups PIN private, and for how the app is used on your child's devices.

Plans and prices

My Day with Pip is free to download. The full app needs a subscription:

• Family: $7.99 per month or $49.99 per year. Up to 3 children. You approve photo checks yourself.
• Family Plus: $11.99 per month or $79.99 per year. Up to 5 children. Pip's coach can check photos for you.

Prices are shown in US dollars here. The App Store shows the price in your local currency before you buy, and that price applies. Prices may include tax depending on where you live. One subscription covers the whole family account. Families who need more than 5 children can contact support.

Free trial

Each plan starts with a 7-day free trial for new subscribers. If you do not cancel at least 24 hours before the trial ends, the subscription starts and the first payment is charged to your Apple ID account. A trial is offered once per Apple ID.

Automatic renewal

• Payment is charged to your Apple ID account when you confirm the purchase (or when the trial ends).
• The subscription renews automatically for the same period (one month or one year) at the same price, unless you cancel it at least 24 hours before the end of the current period.
• Your account is charged for the renewal within 24 hours before the end of the current period.
• If we ever change the price, Apple tells you first and, where the law requires it, asks for your consent.

Cancelling and managing your subscription

You can cancel or change your plan at any time in the iPhone or iPad Settings, under your Apple ID, then Subscriptions (the app's Account screen has a "Manage" button that opens this page). When you cancel, you keep access until the end of the period you already paid for. Deleting the app or the family account does not cancel the subscription.

Refunds

Purchases are made through Apple, so Apple handles refunds under its own rules. You can request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.

Restoring purchases

If you reinstall the app or use a new device, tap "Restore purchases" on the plans screen while signed in with the same Apple ID.

When a plan ends

If a subscription ends or a payment fails, the parent side keeps working for a few days so you can fix it. After that, your child's device shows a friendly "Ask your grown-up" screen until a plan is active again. Your family's data stays in your account until you delete it.

Acceptable use

Please use the app for its purpose: helping your family's day. You agree not to:

• create accounts for anyone without their parent's permission, or put another family's child in your account;
• upload photos of anything other than the task being checked, or photos of other people's children;
• try to get into other accounts, our servers or the app's code, or disrupt the service;
• copy, resell or redistribute the app, its characters, art, stories, music or voice;
• use the app in a way that breaks the law.

We may suspend an account that breaks these rules, after telling you when we can.

Content for children

The stories, games, art, music and voice in the app were made for children aged 5 to 9 and are reviewed before they are added. All content is in English; the menus are in English and Arabic. Pip's coach gives a short, friendly answer about a photo; it can make mistakes, which is why you can always review and change its decision. The app is a helper for routines, not a medical, educational or safety service, and it does not replace a grown-up's supervision.

Our content

My Day with Pip, Pip the Frog and his friends, and all art, stories, music and sound in the app belong to us or our licensors. Your subscription gives you a personal, non-transferable licence to use them inside the app for your family. Coloring pictures your child makes are yours; we store them only to show them to your family.

Availability and changes

We work hard to keep the app running, but we cannot promise it will always be available or free of errors. We may add, change or remove features and content. If a change removes something important you pay for, we will tell you in advance.

Liability

The app is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid for the subscription in the last 12 months. Nothing in these terms limits rights you have under consumer law that cannot be limited.

Apple

These terms are between you and Atharsoft Software Design - FZCO, not Apple. Apple is not responsible for the app or its content and has no obligation to provide support for it. Apple's standard Licensed Application End User License Agreement also applies, and Apple and its subsidiaries may enforce these terms as third-party beneficiaries.

Ending your account

You can delete the family account at any time in Settings, then Account. See the Privacy Policy for what is deleted. Remember to cancel your Apple subscription too.

Changes to these terms

If we change these terms, we update the date at the top. If the change is important, we tell you in the app before it takes effect. If you keep using the app after that, the new terms apply.

Contact

• Atharsoft Software Design - FZCO
• E-mail: hello@mydaywithpip.com
• Privacy Policy: /legal/privacy